Business IT

With over 20 years of combined IT experience, Kyle and Rick know what works best to keep your business’s IT infrastructure and end-users running optimally within an affordable budget. Innova was born out of a passion for technology and this shines through strongly in our Business IT service.

Our Business IT Services Include:

Monthly IT Retainers

Our IT retainer covers most IT related issues and you’ll have access to our IT team when you need them most.

Laptop/Desktop Issues

We’ll fix most issues which arise with your laptop or desktop.

Server Setup & Maintenance

We’ll set up a dedicated server for your business and maintain it.

Email Support

We’ll assist you with setting your emails up and troubleshooting any issues related to your email.

What is the process?


Step 1: Contact

Get in touch with us, we’ll discuss your budget, requirements and project scope.


Step 2: Scoping Session

Once we’ve discussed your requirements, we’ll set up scoping session with you where we discuss your requirements in-depth.


Step 3: Paperwork

Based on your initial requirements, we send a quote to you. Upon accepting the quote, we’ll send an invoice for the deposit in order to begin work.


Step 4: Magic Happens

During this part, we set up / fix whatever it was we discussed during the scoping session.


Step 5: Sign Off

Once the work has been carried out, you’ll sign off on it in order for us to send the final invoice to you.


Step 6: Final Payment

Upon receipt of the final invoice, payment for the balance is made to us. If you’re a retainer client, a monthly invoice is sent to you instead.

Still have a few questions?

What are your call-out fees?
We charge a call-out fee of R250 and an additional R550 per hour thereafter.